PRIVACY POLICY

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

YOU CAN ACCESS SOME AREAS OF THE SITE WITHOUT SUBMITTING ANY PERSONALLY IDENTIFIABLE INFORMATION.

NORBA COLLECTS PERSONALLY IDENTIFIABLE INFORMATION ONLY IF YOU CHOOSE TO COMPLETE THE ONLINE FORMS TO CONTACT US, OPT IN TO RECEIVE OUR NEWSLETTERS AND SPECIAL OFFERS, ENTER A COMPETITION OR PROMOTION, PARTICIPATE IN SOCIAL MEDIA FUNCTIONS, COMPLETE A PROFILE OR PROVIDE DESIGN OR PRODUCT FEEDBACK, TO PURCHASE GOURMENTS OR TO REQUEST INFORMATION OR ASSISTANCE THROUGH THE SITE.

WHEN YOU BROWSE OUR STORE, WE ALSO AUTOMATICALLY RECEIVE YOUR COMPUTER’S INTERNET PROTOCOL (IP) ADDRESS IN ORDER TO PROVIDE US WITH INFORMATION THAT HELPS US LEARN ABOUT YOUR BROWSER AND OPERATING SYSTEM.

DEPENDING ON WHAT YOU PROVIDE, THIS INFORMATION CAN INCLUDE YOUR NAME, ADDRESS OR LOCATION, PHONE NUMBER AND EMAIL ADDRESS, DATE OF BIRTH, GENDER, PURCHASE INFORMATION, SHOPPING PREFERENCES, IMAGES AND FINANCIAL INFORMATION (INCLUDING YOUR CREDIT OR DEBIT CARD DETAILS, SUCH AS CREDIT/DEBIT CARD’S NUMBER, HOLDER’S NAME AND CVV ALTHOUGH WE DO NOT STORE THEM AND ONLY TRANSFER THEM TO OUR AUTHORIZED PAYMENT PROVIDERS).

WE ALSO USE THE INFORMATION FOR MARKETING AND ADVERTISING PURPOSES. WHERE YOU HAVE TOLD US YOU WOULD LIKE TO RECEIVE MARKETING COMMUNICATIONS OR WHEN YOU HAVE MADE A PURCHASE USING OUR SERVICES, WE WILL USE YOUR PERSONAL INFORMATION (INCLUDING YOUR NAME, EMAIL ADDRESS AND ADDRESS) TO OCCASIONALLY SEND YOU UPDATES, NEWS, AND OFFERS VIA EMAIL, POST, OR OTHER FORMS OF MEDIA. WE MAY USE YOUR INFORMATION, TO TAILOR THESE MESSAGES TO YOU. YOU MAY UNSUBSCRIBE FROM OUR EMAIL MARKETING COMMUNICATIONS BY FOLLOWING THE OPT OUT INSTRUCTIONS IN THE PROMOTIONAL EMAILS THAT ARE SENT TO YOU OR BY CONTACTING US AT HELLO@NORBA.CLOTHING.

TO SEND YOU MARKETING COMMUNICATIONS AND PERSONALISED OFFERS, TO MANAGE OUR LOYALTY PROGRAMMES WE COLLECT YOUR NAME; EMAIL; PHONE NUMBER; ADDRESS; DATE OF BIRTH; PURCHASE HISTORY; BROWSING HISTORY AND BEHAVIOR; DEVICE INFORMATION; SHOPPING PREFERENCES; COOKIE IDENTIFIERS; COUNTRY; SPENT TIER LEVEL.

WHEN YOU BROWSE OUR STORE, WE ALSO AUTOMATICALLY RECEIVE YOUR COMPUTER’S INTERNET PROTOCOL (IP) ADDRESS IN ORDER TO PROVIDE US WITH INFORMATION THAT HELPS US LEARN ABOUT YOUR BROWSER AND OPERATING SYSTEM.

NORBA MAY ALSO COLLECT CERTAIN NON OPERATING SYSTEM INFORMATION, DATA ON ADVERTISEMENTS OR LINKS ON WHICH YOU CLICK, AND THE WEBSITES THAT YOU VISIT BEFORE AND AFTER YOU VISIT THE SITE. SUCH INFORMATION IS MAINTAINED BY NORBA OR SERVICE PROVIDERS ACTING ON BEHALF OF NORBA.



PLEASE NOTE THAT THIS PRIVACY POLICY APPLIES ONLY TO INFORMATION COLLECTED FROM YOU BY NORBA VIA THE SITE AND DOES NOT APPLY TO INFORMATION OBTAINED OR DISCLOSED IN OFFLINE CORRESPONDENCE, AT OUR STORES OR THROUGH OTHER PERSONAL CONTACTS WITH NORBA REPRESENTATIVES.

SECTION 2 - CONSENT

HOW DO YOU GET MY CONSENT?

WHEN YOU PROVIDE US WITH PERSONAL INFORMATION TO COMPLETE A TRANSACTION, VERIFY YOUR CREDIT CARD, PLACE AN ORDER, ARRANGE FOR A DELIVERY OR RETURN A PURCHASE, WE IMPLY THAT YOU CONSENT TO OUR COLLECTING IT AND USING IT FOR THAT SPECIFIC REASON ONLY. IF WE ASK FOR YOUR PERSONAL INFORMATION FOR A SECONDARY REASON, LIKE MARKETING, WE WILL PROVIDE YOU WITH AN OPPORTUNITY TO SAY NO.

YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT AND AUTHORITY TO PROVIDE ANY INFORMATION PROVIDED BY YOU.

HOW DO I WITHDRAW MY CONSENT?

IF AFTER YOU OPT-IN, YOU CHANGE YOUR MIND, YOU MAY WITHDRAW YOUR CONSENT FOR US TO CONTACT YOU, FOR THE CONTINUED COLLECTION, USE OR DISCLOSURE OF YOUR INFORMATION, AT ANYTIME, BY CONTACTING US AT HELLO@NORBA.CLOTHING .

SECTION 3 - DISCLOSURE

WE MAY DISCLOSE YOUR PERSONAL INFORMATION IF WE ARE REQUIRED BY LAW OR LEGAL PROCESS OR OTHERWISE REQUESTED BY ANY LAW ENFORCEMENT OFFICER.

WE MAY DISCLOSE YOUR PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTY PARTNERS WHOM WE OCCASIONALLY HIRE TO PROVIDE SERVICES ON OUR BEHALF, INCLUDING SUPPORT SERVICES, WEBSITE SERVICES, DELIVERING PROMOTIONAL MATERIALS, ANSWERING CUSTOMER QUESTIONS ABOUT OUR SERVICES AND NEW SERVICES.

NORBA WILL ONLY PROVIDE THOSE THIRD PARTY PARTNERS WITH THE PERSONALLY IDENTIFIABLE INFORMATION THEY NEED TO DELIVER THE SERVICES TO US AND/OR ON OUR BEHALF AND THEY WILL BE CONTRACTUALLY PROHIBITED FROM USING THAT INFORMATION FOR ANY OTHER PURPOSE.

SECTION 4 - THIRD-PARTY SERVICES

IN GENERAL, THE THIRD-PARTY PROVIDERS USED BY US WILL ONLY COLLECT, USE AND DISCLOSE YOUR INFORMATION TO THE EXTENT NECESSARY TO ALLOW THEM TO PERFORM THE SERVICES THEY PROVIDE TO US. HOWEVER, CERTAIN THIRD-PARTY SERVICE PROVIDERS, SUCH AS PAYMENT GATEWAYS AND OTHER PAYMENT TRANSACTION PROCESSORS, HAVE THEIR OWN PRIVACY POLICIES IN RESPECT TO THE INFORMATION WE ARE REQUIRED TO PROVIDE TO THEM FOR YOUR PURCHASE-RELATED TRANSACTIONS.

FOR THESE PROVIDERS, WE RECOMMEND THAT YOU READ THEIR PRIVACY POLICIES SO YOU CAN UNDERSTAND THE MANNER IN WHICH YOUR PERSONAL INFORMATION WILL BE HANDLED BY THESE PROVIDERS. IN PARTICULAR, REMEMBER THAT CERTAIN PROVIDERS MAY BE LOCATED IN OR HAVE FACILITIES THAT ARE LOCATED A DIFFERENT JURISDICTION THAN EITHER YOU OR US. SO IF YOU ELECT TO PROCEED WITH A TRANSACTION THAT INVOLVES THE SERVICES OF A THIRD-PARTY SERVICE PROVIDER, THEN YOUR INFORMATION MAY BECOME SUBJECT TO THE LAWS OF THE JURISDICTION(S) IN WHICH THAT SERVICE PROVIDER OR ITS FACILITIES ARE LOCATED. AS AN EXAMPLE, IF YOU ARE LOCATED IN CANADA AND YOUR TRANSACTION IS PROCESSED BY A PAYMENT GATEWAY LOCATED IN THE UNITED STATES, THEN YOUR PERSONAL INFORMATION USED IN COMPLETING THAT TRANSACTION MAY BE SUBJECT TO DISCLOSURE UNDER UNITED STATES LEGISLATION, INCLUDING THE PATRIOT ACT.

ONCE YOU LEAVE OUR STORE’S SITE OR ARE REDIRECTED TO A THIRD-PARTY SITE OR APPLICATION, YOU ARE NO LONGER GOVERNED BY THIS PRIVACY POLICY OR OUR SITE’S TERMS AND CONDITIONS.

SECTION 5 - LINKS

WHEN YOU CLICK ON LINKS ON OUR STORE, THEY MAY DIRECT YOU AWAY FROM OUR SITE. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF OTHER SITES AND ENCOURAGE YOU TO READ THEIR PRIVACY STATEMENTS.

SECTION 6 – COOKIES

WE USE TECHNOLOGY SUCH AS "COOKIES" TO COLLECT INFORMATION AND STORE YOUR ONLINE PREFERENCES. COOKIES ARE SMALL PIECES OF INFORMATION SENT BY A WEB SERVER TO A WEB BROWSER, WHICH ALLOWS THE SERVER TO UNIQUELY IDENTIFY THE BROWSER ON EACH PAGE.

YOU CAN WITHDRAW YOUR CONSENT TO THESE COOKIES AT ANY TIME THROUGH THE FOLLOWING OPTIONS:

• GOOGLE ANALYTICS COOKIES ACROSS ALL WEBSITES, PLEASE VISIT GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON;

• ANY OTHER TYPE OF COOKIES, YOU CAN CLEAN THE COOKIES THROUGH YOUR BROWSER SETTINGS.

PLEASE NOTE THAT REFUSING COOKIES DOES NOT MEAN YOU WILL NO LONGER RECEIVE ONLINE ADVERTISING. IT DOES MEAN THAT THE COMPANY OR COMPANIES FROM WHICH YOU OPTED OUT WILL NO LONGER DELIVER ADVERTS TAILORED TO YOUR WEB PREFERENCES AND USAGE PATTERNS, SO YOU MAY SEE A GREATER NUMBER OF ADVERTS THAT ARE IRRELEVANT TO YOU AND YOUR PREFERENCES.

SECTION 7 - RETENTION OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

THE PERSONALLY IDENTIFIABLE INFORMATION THAT YOU PROVIDE WILL BE STORED AND MAINTAINED BY NORBA UNTIL YOU INSTRUCT OTHERWISE, OR, IN NORBA’S SOLE DISCRETION, FOR THE LONGER OF (A) FOR SO LONG AS IS NECESSARY OR APPROPRIATE TO CARRY OUT THE PURPOSE(S) FOR WHICH SUCH INFORMATION WAS COLLECTED AND (B) FOR SO LONG AS WE ARE REQUIRED TO MAINTAIN SUCH INFORMATION BY LAW OR OTHER APPLICABLE RULES OR REGULATIONS.

SECTION 8 - ACCURACY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION

IF YOU BELIEVE THAT THE PERSONALLY IDENTIFIABLE INFORMATION MAINTAINED BY NORBA ABOUT YOU IS INACCURATE OR INCOME, YOU MAY NOTIFY NORBA IN WRITING DESCRIBING IN DETAILS ANY INACCURACIES OR OMISSIONS, SUBMITTED TO HELLO@NORBA.CLOTHING. FOLLOWING RECEIPT OF SUCH A PROPERLY SUBMITTED NOTICE, NORBA WILL, WITHIN A REASONABLE TIME PERIOD, USE COMMERCIALLY REASONABLE EFFORTS TO, IN ITS SOLE DISCRETION, EITHER AMEND OR CORRECT YOUR PERSONALLY IDENTIFIABLE INFORMATION TO REFLECT CORRECTED OR ADDITIONAL INFORMATION PROVIDED BY YOU, OR IN CONNECTION WITH YOUR PERSONALLY IDENTIFIABLE INFORMATION, MAKE A NOTE OF ANY CLAIMED INACCURACIES OR OMISSIONS REFLECTED IN THE NOTICE SUBMITTED BY YOU.



SECTION 9 - SECURITY

TO PROTECT YOUR PERSONAL INFORMATION, WE TAKE REASONABLE PRECAUTIONS AND FOLLOW INDUSTRY BEST PRACTICES TO MAKE SURE IT IS NOT INAPPROPRIATELY LOST, MISUSED, ACCESSED, DISCLOSED, ALTERED OR DESTROYED.

NEVERTHELESS, INTERNET TRANSMISSIONS ARE NEVER COMPLETELY PRIVATE OR SECURE. YOU UNDERSTAND THAT ANY MESSAGES OR INFORMATION YOU SENT TO THE SITE MAY BE READ OR INTERCEPTED BY OTHERS. IF YOU HAVE ANY QUESTIONS ABOUT THE SECURITY OF PERSONALLY IDENTIFIABLE INFORMATION COLLECTED BY NORBA, PLEASE CONTACT US AT HELLO@NORBA.CLOTHING .

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

YOUR ACCEPTANCE OF THIS PRIVACY POLICY AND REVISIONS TO THIS PRIVACY POLICY
 BY USING THE SITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT USE THE SITE.

WE RESERVE THE RIGHT TO MODIFY THIS PRIVACY POLICY AT ANY TIME AND FROM TIME TO TIME, WITHOUT PRIOR NOTICE TO YOU.

ALL REVISIONS AND CLARIFICATIONS WILL BE POSTED TO THE SITE. CHANGES AND CLARIFICATIONS WILL TAKE EFFECT IMMEDIATELY UPON THEIR POSTING ON THE SITE. WE URGE YOU TO REVIEW THIS PRIVACY POLICY FREQUENTLY FOR CHANGES. YOUR CONTINUED USE OF THE SITE MEANS THAT YOU ACCEPT THOSE CHANGES.

IF OUR STORE IS ACQUIRED OR MERGED WITH ANOTHER COMPANY, YOUR INFORMATION MAY BE TRANSFERRED TO THE NEW OWNERS SO THAT WE MAY CONTINUE TO SELL PRODUCTS TO YOU.

SECTION 11 - QUESTIONS AND CONTACT INFORMATION

NORBA WELCOMES QUESTIONS AND COMMENTS ABOUT THIS PRIVACY POLICY.

IF YOU WOULD LIKE TO: ACCESS, CORRECT, AMEND OR DELETE ANY PERSONAL INFORMATION WE HAVE ABOUT YOU, REGISTER A COMPLAINT, OR SIMPLY WANT MORE INFORMATION CONTACT US AT HELLO@NORBA.CLOTHING.

UPDATES ON 30/10/2020

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